President, Operations
Confidential search overview
Confidential Search Overview
A confidential technology client has retained HireAxis to appoint a President, Operations whose mandate covers owning day-to-day execution, service delivery and operational economics across its technology business. Based in San Francisco, CA on a hybrid basis, the role reports to the chief executive officer and carries a remit of Full business-unit P&L across multiple markets. The organisation is 600–1,200 employees and privately identified to shortlisted candidates only. The appointed leader inherits 300–1,200 people and will be measured on the strategic priorities set out below rather than activity.
This opportunity is being handled as a confidential executive search. Certain client and organisational details are withheld at the client's request and may be shared with qualified candidates during the recruiter-led process.
The leadership mandate
The Leadership Mandate
- Lead site, regional and functional operations leaders to a common standard
- Build an operating cadence that surfaces problems early
- Develop frontline leadership capability across the network
First 12 months
Strategic Priorities
Day to day
Key Responsibilities
- Lead continuous improvement and automation programmes
- Own operational capacity planning against the commercial forecast
- Partner with finance on the operating budget and productivity targets
- Own service levels, quality, safety and cost per unit across the operation
- Run the operating review cadence and drive corrective action to closure
Leadership profile
Leadership Profile
- Track record improving cost, quality and service simultaneously
- Fluency in operational metrics, capacity planning and continuous improvement
- Operations leadership experience across multiple sites, regions or service lines
- 18+ years, including full P&L ownership of a business unit of progressive leadership experience
- Experience operating in the technology sector or an adjacent regulated market
Track record
Leadership Experience
- Proven leadership of 300–1,200 people, directly and through other leaders
- Accountability for a budget or P&L consistent with Full business-unit P&L across multiple markets
- Experience presenting to executive committees, boards or investment committees
How success is measured
Key Performance Expectations
Nice to have
Preferred Qualifications
- Lean, Six Sigma or equivalent qualification
- Experience leading operational technology deployments
What's offered
Benefits
Client Profile
Our client is 600–1,200 employees in the technology sector, headquartered in the United States and well established in its market. Further organisational detail — including the company name, ownership structure and leadership team — is shared with qualified candidates during the recruiter-led process.
Additional Information
- Department: Operations
- Applications close January 20, 1970.
- DEMO CONTENT — this record was created for the HireAxis platform preview and is not a verified client mandate.
- Search process: confidential candidate review, advisor conversation, client presentation, client interview panel and final board or CEO meeting.
- Background, reference and, where relevant, regulatory checks are completed before any offer.
How to apply
Application Instructions
Express confidential interest through HireAxis with your executive profile and a short note on the leadership scope you have owned. A talent advisor reviews every submission and speaks with shortlisted executives before any profile is presented to the client.
Why This Opportunity
This is a rare seat — the incumbent is retiring after a long tenure and the succession has been planned carefully. Leadership is deliberately lean: executives are expected to operate close to the work, publish clear priorities each quarter and hold their teams to measurable outcomes.
Request Confidential ConsiderationYour interest is received by the HireAxis search team only. Nothing is shared with the client organisation without your agreement.
Recruiter-handled
The Confidential Candidate Process
Every stage is managed by a HireAxis talent advisor. Nothing is shared with the client organisation without your agreement.
01
Express Interest
Send your executive profile and a short note on the leadership scope you have owned. Nothing is shared with the client at this stage.
02
Confidential Candidate Review
Our search team reviews your background against the leadership mandate and the client's stated requirements.
03
Recruiter Conversation
A talent advisor discusses the mandate with you in detail, including client context that is not published, and answers your questions.
04
Qualified Candidate Presentation
With your agreement, your profile is presented to the client as part of a shortlist of qualified executives.
05
Client Interview Process
Interviews with the executive committee, board or hiring principals, coordinated and briefed by your advisor.
06
Next Steps
Feedback, references, compensation discussion and offer support — handled through your advisor from start to finish.
Your point of contact
Senior Executive Talent Advisor
HireAxis Confidential Search Practice
Your information will be handled discreetly throughout the initial consideration process.
Demo contact profile — replace with the assigned advisor's details before this search is published.
Candidate Privacy
Information you submit for a confidential search is reviewed by the HireAxis search team and shared only with parties authorised for that search — normally the client organisation and its interview panel — and only after we have discussed the role with you. We ask for your agreement before your profile is presented. Details may also be shared where required by law or by an appointed background-screening provider. No online platform can guarantee absolute confidentiality, so please share sensitive information only when you are comfortable doing so.
Demonstration search content. This brief illustrates how HireAxis presents a confidential mandate and is not a verified live vacancy.